Every MG dealer is authorized to perform service and maintenance on your MG in conjunction with your vehicle’s warranty. Each dealer guarantees that your car will be taken care of by MG-trained technicians using the latest diagnostic tools, and fitted only with genuine MG parts that have been designed and tested to global standards. Only trust official MG-trained service staff members to handle the maintenance of your MG vehicle.
5-Year / 100,000km Warranty
All vehicles purchased from MG Philippines – The Covenant Car Company, Inc. come with a 5-year, or 100,00km warranty, whichever comes first.
Innovative Aftersales Services
New MG owners will also have access to a host of unique aftersales services that will make owning and maintaining these cars a breeze. These include a string of independent, MG Philippines-accredited service outlets manned by MG-trained technicians, and a “Mobile Garage” service that will allow MG owners with technical concerns to have their units serviced in the comfort of their own garages. MG Philippines is also implementing a host of other innovative service platforms including “One-Hour Max and Go,” which is a speedy, one-hour basic preventive maintenance service; a customer care hotline that is available 24/7; “MG HERO Services,” which offers 24/7 roadside assistance; and “Mobile Gadget,” which allows users to pair their MG to a proprietary smartphone app so that they can closely monitor their car’s running stats, and allow them to schedule a service appointment online from the convenience of their phone.
MG Philippines formally introduces its aftersales complements in a three-pronged approach, namely with the announcement of available spare parts for all MG models purchased from MG Philippines dealerships authorized by (TCCCI); the official launch of the Mobile Garage service caravan; and the My MG App, that is designed to give MG owners the convenience of online bookings for scheduled periodic maintenance servicing (PMS).
“Our initiative is to provide innovative and customer-centric services to our clients, as we recognize that aftersales is a cornerstone of our business here at MG Philippines,” says Alberto B. Arcilla, President and CEO of MG Philippines-TCCCI. “Through our many aftersales complements, we want to make customers feel at ease with their purchase. Likewise, our aftersales services are designed and implemented to create a sense of confidence among our patrons, reassuring them that they made the right choice with MG Philippines.”
Car ownership is more than just driving. It involves having access to proper vehicle maintenance facilities, the availability of necessary spare parts, and extra aftersales services that make owning a car easy and convenient. With its aftersales offerings, MG Philippines addresses these needs.
SPARE PARTS AVAILABILITY
MG Philippines dealerships nationwide are stocked with spare parts, and are staffed by MG-trained technicians accredited to perform the necessary maintenance on your MG.
MOBILE GARAGE SERVICE CARAVAN
MG Philippines’ Mobile Garage is specially designed to cater to clients with technical, mechanical, electrical, and engine concerns. A client can phone in a request, and in the event that the MG service team identifies that a client’s MG requires home service, the Mobile Garage can make its way to the client’s address to perform the necessary repairs or service work on the unit.
The MG Philippines Mobile Garage offers coverage in NCR, Northern Luzon, Southern Luzon, and will soon offer its services in regional areas in the Visayas and Mindanao. Call the MG Philippines 24/7 Hotline at (02) 328-4664 to learn more about this service.
MY MG APP FOR CONVENIENT PMS SCHEDULING
The My MG App allows clients to schedule vehicle servicing appointments at their choice of MG Philippines-authorized service center; a dealership location tool that uses your smartphone’s built-in GPS to locate the dealership or service center nearest to you; and a way for you to inquire about parts availability and service.
The app also allows user to schedule test drives, make product inquiries, and check the map for MG dealerships and service centers around the country. It may also be used as a virtual garage, where clients can keep an orderly list of their vehicles and their maintenance history. And because the app is centralized between the MG Philippines head office and its dealer partners, clients are ensured that inquiries will be properly and professionally entertained.
The My MG app may be downloaded for free from https://play.google.com/store/apps/details?id=mymgconnect.com.mgapp
EXPANDED DEALERSHIP NETWORK
Free 1-Year PMS
The Free One-Year PMS promo is open to all customers who purchase a brand-new MG vehicle at any authorized MG dealership nationwide. The promo covers two (2) PMS intervals, the first one the sixth (6th) month after retail invoice or 10,000 kilometers, whichever comes first and the second one on the twelfth (12th) month after retail invoice or 20,000 kilometers, whichever comes first. Promo runs from February 1 to August 1, 2021. Per DTI Fair Trade Permit No. FTEB-112988 Series of 2021.
Visit www.mgmotor.com.ph for more information about MG Philippines products and services, and follow MG Philippines on social media: OfficialMGPhilippines (Facebook) @mg_philippines (Instagram and Twitter). You may also call the 24/7 MG Philippines hotline at (02) 5328 4664 for more inquiries.